COVID-19 & Bespoke Wellness Spa
Safety Is Our Top Priority
At our Alameda therapy and wellness center, we have always err’d on the side of safety with COVID-19, especially where the health of our staff and clients have been concerned. However, we recognize the need to evolve with the science. While our vigilance remains on this issue, we are using a more streamlined COVID process.
NOTE: Masks are still required for all customers and staff. If you arrive without one, we will provide one for you during your visit.
Self Reporting COVID Intake
- Are you currently or have experienced symptoms such as, but not limited to fever, congestion, sore throat, cough and/or loss of smell or taste in the last 10 days?
- Have you tested positive for COVID in the last 10 days?
- Do you have knowledge of being exposed to anyone who has tested COVID positive in the last 10 days??
- **Are you unvaccinated against COVID 19 (minimum 2 shots)?
If the answer to any of the above questions is yes, please notify us as soon as possible to ensure we can get you rescheduled. All cancelations and rescheduling within 24 hour notice, regardless of when the booking was made, will be subjected to a 50% late charge.
**We as a staff and a business remain committed to safety of our community through vaccination. Question 4 is important for us so we can place you with a practitioner who is able to work with you. We hope this more stream lined self reporting process allows for safety and efficiency in your wellness journey.
Please let us know if you have any questions about our procedures for COVID-19 safety at email@example.com
CANCELATION POLICY: If you must cancel or rebook your appointment, we respectfully request at least 24 hours notice. Cancelations or rescheduling without 24 hour notice will result in a 50% charge of the service amount. No exceptions.
NO SHOW-NO CALL POLICY: Not showing up to an appointment at all will result in a 100% charge of the service amount. No exceptions.
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